Terms of service

📜 Terms of Service — HYGGO LLC

Welcome to HYGGO LLC. By accessing or purchasing from our Shopify store, you agree to the following terms and conditions. These Terms of Service govern your use of our website and your relationship with HYGGO LLC, a UAE-based company specializing in premium skincare products.

1. General Conditions

  • All users must be at least 18 years old or have parental consent to use this site.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission from us.

2. Product Information

  • We strive to ensure all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is error-free or complete.
  • Product availability is subject to change without notice.

3. Pricing & Payments

  • All prices are listed in AED and include applicable VAT.
  • We accept secure payments via Shopify’s integrated gateways. By submitting payment, you confirm that you are authorized to use the selected payment method.

4. Shipping & Delivery

  • Orders are processed within 1–3 business days and shipped across the UAE.
  • Delivery timelines may vary based on location and courier availability.
  • We are not liable for delays caused by external factors such as customs, weather, or courier disruptions.

5. Returns & Refunds

  • Please refer to our Return & Refund Policy for detailed information.
  • Refunds are issued only for eligible returns as per UAE consumer protection laws.

6. Intellectual Property

  • All content on this site—including product names, images, text, and branding—is the property of HYGGO LLC and protected under UAE copyright laws.
  • Unauthorized use or reproduction is strictly prohibited.

7. Privacy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

8. Limitation of Liability

  • HYGGO LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • All skincare products should be used as directed. We are not responsible for adverse reactions due to misuse or allergies.

9. Governing Law

  • These Terms are governed by the laws of the United Arab Emirates.
  • Any disputes shall be resolved under the jurisdiction of UAE courts.